As good as the app reviews are taken to be, they are a major reason for falling out of many developers. Not to mention how good an app is, it all fades away if the line of App Store ratings given is not as one may have expected.
The feature of leaving app store reviews are given as a fair way to elect their best apps and neglect the others. But undermining the work of a developer just by seeing others doing so is more or less digging the grave for themselves, as users.
Worse has come to worse as the false aspiring expectations of some users have led others to believe. If the app does not contain any good app reviews android, then they will think that the app is also not good. Which cast a deep hole in developers’ chests and their works.
Why do they react the way they do?
Why users are never satisfied with the offers provided to them, and how does it make any sense to have all the offers given to them as per their tailor-made needs? It is absurd and not fair to developers who are trying to make a mark in the market.
For instance, of late Apple provided a gift days reward which lasted for 12 days, hence, came to be called as “12 days of gifts” which was for iOS 7 users- which by the way was free to update and that time had run on almost every iOS device.
There were users literally bursting in flames for certain apps that were not what they were expecting would be present in 12 Days of Gifts reward offer. Later the 12 days of gifts were flooded with criticism from customers who were upset it is available only for iOS 7 users.
Ironical, given the status of updating the software was pretty easy and common too at that time.
App Store ratings system’s shortcomings
Users are given a liberty to give star app store ratings to the app and leave google play reviews on them. It is justifiable to give a one-star rating if an app has shown it was about something and after got android app downloads, it turned out entirely about something else.
It is also legit to give a one-star android app review if your phone crashes while using the app or that the bugs and glitches in it are affecting your system.
But it is also to take notice that there lies a very limited possible reliability for posting negative reviews as well. Apple allows users to report their concern, up or down the vote iOS app review as helpful or not. The iTunes default settings are supposed to show the “most helpful” iOS app reviews first.
So as to acknowledge their issues and work on solving it. But Android app ratings are entirely optional; judgments on apps should not be made on that.
No matter what users keep blabbering on the positive reviews which are most of the times not true. And if it is and they are in real reporting a concern about the app which developer should objectively know. But there is no way of communicating with the users who are not giving good apps store review.
Once a bad google play review, always a bad review because even if the issue is noted and solved there is no way of telling that to users. So that they can edit their review apps or leave a new one feeling satisfied with the app. And there is no longer dissatisfaction to the users.
A negative series of app store ratings can descend a good android app downloads totally. The current google play ratings system provides no way of knowing how effective a developer’s customer support is.
How do we solve it?
Rating systems should be gotten rid of as early as possible. It does no good to developers because abusing and accusing are the easiest things to do. But they do leave a permanent impact on developer’s reputation.
Good apps have no way to be recognized because they keep sinking lower and lower with the weight of meaningless one-star ratings.
Whereas paidreviews are effective if they are thoughtful and supportive. Therefore keeping them intact is an okay deal but not the ratings, never. They give an assumption to potential users of how the buying app reviews are going to be, they take it and drift away from the app and then live with it without ever having to try.
Making such short judgments are sleazy and not advisable. Hence, to note, numerical ratings for apps is a capricious, erratic and futile practice and it should not continue.